Feedback

Most of my clients come from repeat business or referrals from happy clients.

Can you help me grow my business?

If you have been happy  with the service you received from me I would really love to hear about it.

Please take a few moments to fill out the form below. It would really help my business and the service in which I aim to achieve if I can publish your testimonial, but I will always check with you first.

I want to give you the best possible service. However, if at any point you become unhappy or concerned about the service I have provided then you should inform me immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact me to discuss your concerns and we will do our best to resolve any issues together. If you feel you need a formal complaint, then you can read our full complaints procedure HERE Making a complaint will not affect how I handle your case for you.

As a solicitor I am regulated by the Solicitors Regulation Authority. They can help you if you are concerned about a solicitors behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

If we can’t resolve your concerns between us then the Legal Ombudsman may be able to help. They will look at your complaint independently and it will not affect how I handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman¬† within six months of receiving a final response to your complaint, and no more than six years from the date of act/omission, or no more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them:

Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ